High Load Event Reporting

A high load event is any event that is outside of range of the load conditions that an aircraft will experience in normal operations. The aircraft is designed to withstand a certain level of excessive loads in abnormal conditions or situations but this loading can have an effect on the components of the aircraft’s structure, engines, engine mounts, pylons and its systems. When such a high load event occurs with forces that exceed these thresholds, action is required to ensure the aircraft remains in a state continued airworthiness. 

High load events can occur when an aircraft is either in flight or on the ground. For instance, a flight load exceedance may occur if the aircraft encounters severe turbulence and crosswind conditions, or when is flown above its operational speed limits. This includes events where the aircraft’s airspeed was above the allowable limits for extending or operating flaps, slats or the landing gear. A high load event on the ground is most commonly a hard landing or hard overweight landing, but it can also be caused by abnormal lateral loading when landing or taxing in severe crosswinds.

The reporting of high load events relies on the pilot’s awareness and experience as the primary means of detection. It is the responsibility of every pilot to report high load events by making a logbook entry. This will initiate an evaluation of the event on the ground that will determine what maintenance tasks are required. A timely pilot report (or PIREP) of any high load event enables efficient evaluation that allows the aircraft to more rapidly return to operations when the required maintenance tasks are complete. This will also reassure the pilot that the aircraft remains in a continuous airworthy condition.

What happens following a pilot’s report of a high load event?

Evolution of aircraft technology has introduced sensors and more sophisticated means of generating high load event alerts, but it’s the pilot’s ability to observe or sense a high load event, manage the event, and then report it that is paramount. The pilot’s report has remained the certification baseline for managing high load events on all Airbus aircraft families from the A300 / A310 and up to the latest A350 XWB. This is common practice across the industry for all aircraft.

There have been successive improvements in sensing and recording high load event data, including the LOAD<15> reports introduced on A320 and A330/A340 aircraft families and the Smart Access Recorder (SAR) data available on the A380 and A350 XWB. This data is provided to support the airline’s maintenance control evaluation and classification of a pilot reported high load event. The event’s classification will allow the airline’s maintenance personnel to more precisely determine which maintenance tasks are necessary to ensure the aircraft’s continued airworthiness. 

On the latest Airbus aircraft families of the A380 and A350 XWB, there is the capability to transfer recorded data from the aircraft’s Smart Access Recorder (SAR) to dedicated diagnostic ground support tools. These software tools will analyse the event’s recorded data and provide an optimized list of the maintenance tasks that will focus only on the areas of the aircraft that were most likely affected. This detailed information provides more autonomy to the airlines for managing their pilot reported high load events and it minimizes the time the aircraft is required to be on the ground for maintenance.

The type of high load event will be described by the Pilot Report (PIREP). There are generally two categories of high load events; those related aircraft speed exceedance and others related to rapid vertical or lateral accelerations of the aircraft.

High load events related to aircraft speed exceedance include:

• V_MO | M_MO: Exceeding the maximum operating speed of the aircraft
• V_LE | M_LE: Exceeding the maximum speed/Mach at which the aircraft can fly with the landing gear extended
• V_LO | M_LO: Exceeding the maximum speed/Mach to operate (both extend and retract) the landing gear
• V_FE: Exceeding the maximum speed the aircraft can fly with the Slats/Flaps extended

High load events related to rapid vertical or lateral accelerations of the aircraft include:

• Vertical turbulence
• Lateral turbulence
• Hard landing
• Hard overweight landing

Avoidance of any high load event is often related to the pilot’s own awareness of the prevailing conditions and their effective management of the aircraft’s energy. In some cases, the conditions leading to a high load event are difficult to anticipate, such as inadvertently flying into pockets of severe clear air turbulence, or sudden crosswind gusts shifting the alignment of the aircraft moments before a touchdown. In the absence of these abrupt and unpredictable natural phenomena, a high load event is often the inevitable outcome for any flight crew who may not have effectively managed the aircraft’s energy, or if they have made a sudden and excessive control input in flight.

Severe turbulence may cause large, abrupt changes in altitude or attitude of the aircraft, often associated with variations in airspeed. Characteristically, turbulence can be considered as excessive or severe if passengers and crew report that they were moved violently against their fastened seat-belts or untethered objects were moved around the cabin with force.

What to do in case of a severe turbulence high load events?

After experiencing a severe turbulence event, the pilot should make a logbook entry to trigger an evaluation of the event that will assess the relevant maintenance tasks to carry out when the aircraft arrives at its destination. If the event is classified as severe turbulence, the AMM / MP maintenance procedure will recommend contacting Airbus for support. The analysis of the recorded flight data by Airbus will assist the airline in identifying the areas of the aircraft that were most likely affected by the event. Airbus will also advise which supplementary maintenance tasks should be completed with a tailored list of items that focus on the areas of the aircraft that were affected.

Although intentional V_MO | M_MO exceedance cases are uncommon, this speed value can typically be overshot when the aircraft is subject to unpredictable conditions such as sudden changes in outside air temperature or wind strength and direction. At lower altitudes, exceeding V_MO | M_MO can cause a significant high load event.

Whilst it is important to always respect V_MO | M_MO flight crew should keep in mind that a slight and temporary speed or Mach exceedance at high altitude will not lead the aircraft into an imminent hazardous situation.  The aircraft is designed to fly safely at high altitude within a margin above V_MO | M_MO, as it must meet certification requirements to ensure that the aircraft remains safe to fly up to its design limit speed, or V_D | M_D.

What to do in case of a VMO | MMO speed exceedance high load events?

If V_MO | M_MO is exceeded, an over speed warning is triggered in the cockpit that alerts the crew. The FCOM, QRH and FCTM provides pilots with procedures and the guidelines to both prevent and to recover from a speed excursion and describes how to calmly manage unexpected variation of airspeed. Any type of over speed must be reported by the flight crew so that analysis of flight data can allow maintenance to tell whether or not there was a high load event and if maintenance tasks are required when the aircraft is on the ground.

Flaps or Slats Extended Speed Exceedance High Load Events

In the case of take-off, where the auto thrust is not active, flying with slats and flaps extended or extending slats and flaps above V_FE poses a risk of overloading the aircraft’s structure through the slats and flaps track mechanisms. This could result in distortion of the flaps and slats, the extension mechanisms or potentially the structural components they are attached to.

What to do in case of a flaps or slats extended speed exceedance high load events?

If V_FE is exceeded, an over speed warning is triggered in the cockpit that alerts the crew to take corrective action by reducing speed or retracting the flap and slats accordingly. The pilot should also report this high load event caused by V_FE exceedance in the logbook in case specific maintenance tasks and trouble-shooting procedures need to be performed before the aircraft can continue operations.

A high load event can occur if the landing gear is extended or retracted while the aircraft speed is more than the maximum speed limit to operate the landing gear (V_LO / M_LO), or when an aircraft with its landing gear down and locked increases its speed above the maximum limit that it can fly with landing gear extended (V_LE / M_LE). 

What to do in case of a landing gear operated or extended speed exceedance high load events?

If landing gear is operated or extended when the aircraft’s speed is exceeding the allowable limit, an over speed warning is triggered in the cockpit that alerts the crew to take corrective action by reducing speed or retracting the gear. These abnormal events should be reported by the pilot as a logbook entry to be assessed maintenance personnel and determine which maintenance tasks are requested by the AMM / MP.

Typical examples of conditions that can cause high lateral loads inflight include heavy turbulence in flight or large movements in yaw and roll, system failures such as rudder trim run-away with crew take-over. In all cases, the pilot report is the trigger for an assessment of the event’s severity. 

What to do in case of an in-flight high lateral load event?

If a pilot senses that the aircraft experiences high lateral accelerations inflight, which are abnormal or excessive, they should report the event as a logbook entry.  It should be noted that currently on the A320 family, a LOAD<15> report will not be generated high lateral accelerations if the loads were only lateral and without associated vertical accelerations above the limits. If there are high vertical accelerations above the limits during the turbulence event, then an automatic LOAD<15> report is generated, and the recorded high lateral accelerations can be checked.  If the pilot reports that the aircraft experienced high lateral acceleration on the ground, then this should be analysed in accordance with the AMM / MP hard landing inspection criteria.

What differentiates a hard overweight landing from a hard landing? In the case of an in-flight turn back or diversion, an overweight landing may be unavoidable with the on-board fuel load. A hard landing can be a result of an unstable approach or if severe crosswind gusts cause sudden lateral accelerations at touchdown.

What to do in case of Hard Landing or Hard Overweight Landing event?

In order to minimise the impact of unavoidable overweight landing events, it is recommended that the flight crew limit the vertical speed and ensure a symmetrical landing. After the flight crew report a hard or hard overweight landing, make an analysis of the landing’s parameters from the LOAD<15> report or the SAR file and check the applicable AMM / MP to determine what maintenance tasks are required.

For the A300/A310 aircraft, assessment of the maintenance tasks required following a high load event relies completely on the pilot’s report of the event and their recorded observations. Through many years of in-service experience, the scope of the maintenance tasks have been optimised as far as possible to reduce the time necessary to complete the associated maintenance tasks. Maintenance tasks will focus more on the critical components that could have been affected during the event. If there are no defects found, then the aircraft can return to service with a shorter amount of time required on the ground.

On all of the Airbus aircraft families since the A300 / A310, we still rely on pilot’s report and their recorded observations for managing high load events. Using the available technology at the time of an aircraft’s design phase, increasingly sophisticated means of high load sensing and recording were implemented, for example, the LOAD<15> report for A320 and A330/A340 families. For A330 / A340 aircraft, certain flight load events are generating a LOAD<35> report, for example VMO | MMO exceedance. 

On the latest A380 and A350 XWB aircraft, the post-event analysis is further assisted by ground-support software tools. These tools will use flight data from a Special Access Recorder (SAR) to assess which of the aircraft’s components were affected during the high load event. The resulting report provides an optimized list of targeted maintenance tasks to perform that focuses on these areas.

A high load event printed report, or LOAD<15> report can be customized and configured according to the operator’s preferences. Airbus recommends that airlines check their fleet has a consistent configuration to produce the LOAD<15> report at the required time on all of their aircraft. The configurable settings include choosing if to print a report immediately after a high load event or only upon landing. The report’s triggering limits are set by default to the values in the Aircraft Maintenance Manuals (AMM). However, these can be adapted by the operators to lower the LOAD<15> report’s triggering thresholds, should more sensitive data monitoring be needed to preemptively identify any adverse operational trends. In practice, this generates more load reports and it could rapidly increase the number of operational load events to be analysed by the airline’s maintenance control.

When flight crew report a hard or hard overweight landing, the maintenance personnel will use AMM instructions to analyse the LOAD<15> report and determine if any maintenance tasks are necessary. The purpose of this report is to assist the decision making regarding the AMM tasks that should be carried out. If the LOAD<15> report is not generated, this does not always mean that there was not a high load event that could have caused a load exceedance. In all cases, the pilot’s report remains the primary means for detecting a high load event and the LOAD<15> only supports the post flight analysis of the event.

If the assessment of the event in accordance with the maintenance manual requires maintenance actions and inspections, these are divided into four major zones to include fuselage, wings, nacelles-pylons and stabilizers. The inspection items are categorized into three phases. 

• Phase 1 AMM Inspection Items: General inspection for primary damage to the airframe, engines and pylons and for any indication of remote internal damage
• Phase 2 AMM Inspection Items: Detailed inspection of internal areas and some component removal may also be requested
• Phase 3 AMM Inspection Items: Detailed inspections that may require component removal and strip down

If no defects or damage is found during the inspection of the phase 1 items, then no further examination is necessary. If defects or damage is noted during the phase 1 inspections, then the phase 2 items must be completed. Depending on the severity of the event, it may be necessary to complete Phase 1 and Phase 2 inspections concurrently. Phase 3 inspection items must be accomplished only if defects or damage are noted during the phase 2 inspections. The AMM will advise if it is necessary to contact Airbus.

The capability to transmit LOAD<15> reports by ACARS, combined with ground support tools for readout (e.g. AIRMAN), allows an airline to anticipate the maintenance tasks required after a report is received. Maintenance personnel can prepare themselves and be ready to commence maintenance activity shortly after the aircraft arrives. 

Airbus developed software called Load Analysis Tool (LAT) for the entry into service of the A380. After a high load event is reported by an A380 crew, the LAT tool uses data from the aircraft’s Special Access Recorder (SAR) to calculate the magnitude of the loads that may have affected areas of the aircraft’s structure or systems during the event.  If any of the aircraft’s components were excessively loaded or stressed, it automatically provides a load report with cross-references to the relevant AMM sub-tasks that focus on the most affected areas.

The Structural Overload Monitor Function (SOMF) tool was developed for the A350 XWB. The SOMF tool uses the data recorded from a high load event on the Special Access Recorder SAR to produce a comprehensive load report. The detailed analysis in the report supports a more rapid return to service by listing the specific maintenance tasks that are relevant to the event meaning that it describes the precise task to carry out for specific areas of the aircraft structure or systems that may have been exposed to any load exceedance.

As for any other aircraft, the starting point is the pilot’s report (or PIREP) of the event describing the conditions of the event, the configuration of the aircraft and the aircraft’s situation following the event. To assess the event and determine if additional maintenance tasks are necessary, additional assistance is available using software tools called LAT on A380 and SOMF for the A350 XWB aircraft by following these steps:

• Use the flowcharts published in AMM / MP 05-51 and follow the guidelines step by step after any high load event PIREP
• The maintenance tasks in the AMM / MP may request maintenance to download the SAR file from the aircraft onto a writable CD-ROM for A380, or transfer the file to a USB key for A350 XWB
• The downloaded SAR file is then sent to the Airline’s maintenance centre responsible for assessing reported high load events
• The maintenance centre can then process the generated SAR file using LAT for an A380 event or SOMF for an A350 XWB event and produce a load report with descriptions of which maintenance action are required and if it is advisable to contact Airbus for additional support.

A380 & A350 XWB Load reports

The LAT or SOMF will display a Load Report that will list the details of the “Aircraft and Event Information”, an “Event Assessment – Summary”, which describes severity of the load exceedance or “overload”, the list the AMM / MP sub-tasks that are required and if it is advisable to contact Airbus before commencing the next flight.

LAT for the A380, and SOMF for A350 XWB, are free of charge software tools made available to operators of these aircraft at entry-into-service and via the Airbus World portal.

High load Event LAT or SOMF Classification report says :

Refer to ISI 05.51.00019 for SOMF and ISI 05.51.00001 for LAT

The A350 XWB has a configurable option that can automatically transfer the relevant Smart Access Recorder (SAR) data of a high load event to the airline’s Maintenance Control Centre (MCC) via the IPCOM system. The SAR data file will be received in the ‘inbox’ of the data repository at the MCC and it is automatically analysed by SOMF application. An alert with the resulting the load report can be immediately sent by email to a distribution list defined by the airline.

This can help to prepare the maintenance teams who will be ready to perform the required maintenance tasks as soon as the aircraft arrives at its destination. It reduces the risk of operational delays and allows the aircraft to be promptly returned to service if no defects or damage are found. The generated SOMF report will be stored in the data repository ‘outbox’ together with its associated SAR file. The archived load reports and SAR file can be easily recovered to carry out data analysis to monitor trends or identify any common causes for a high incidence of particular high load events observed across the fleet.

If a high load event is classified as “severe” or “red” status following the analysis of the data from an in-flight speed exceedance, severe turbulence, strong crosswind lateral loads and overweight or hard landings, Airbus will assist airlines with their analysis of the reported event.  Airline maintenance personnel should contact Airbus via AIRTAC following a reported event when it is requested by the AMM / MP maintenance tasks in chapter 05-51.

Beyond the technical assistance in response to the AMM / MP maintenance tasks, Airbus offers to help airlines better understand their high load events through a detailed analysis, mainly based on raw data extracted from the Flight Data Recorder. This Airbus activity is called a “Handling Qualities Analysis” (HQA) for specific in-service events. A HQA report from Airbus can be requested by Airlines for the high load events leading to additional maintenance tasks, including load exceedance from significant over-speed, abnormal overweight or heavy landings, severe turbulence with excessive flight parameter deviations or for any incident where there were injuries caused to passengers and crew.

The HQA, based on the FDR raw data readout, is carried out in parallel with the load analysis generally required for structural inspections. The aircraft’s release back into to service is out of the scope of the HQA. The main objectives of the HQA are to understand an event and its origin and to provide information on operational best practices to the airline to avoid re-occurrence. Through the HQA activity Airbus proactively supports airlines in maximizing the efficiency of their operations as well as monitoring the fleet for system and design consistency, with enhancing safety as its primary objective.